Privacy Policy

Effective Date: 1 January 2025

Cilantro Educational Group (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website: https://cilantro.edu.my, which represents the following institutions:

• Cilantro Culinary Academy
• Oriental Culinary Academy
• Zafaran International College
• Kuching Skills College
  
  

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the site.

1. Information We Collect
   Personal Data:
   We may collect personally identifiable information such as:
   – Full name
   – Email address
   – Phone number
   – Address
   – Educational background
   – Any additional information provided through our contact or registration forms
   
   

   Technical and Usage Data:
   When you interact with our site, we may automatically collect:
   – IP address
   – Browser type and version
   – Device type and operating system
   – Date/time of access
   – Pages visited and interactions
   – Referring URLs

   This data helps us monitor and improve website performance and user experience.

2. How We Use Your Information
   We may use your data to:
   – Respond to inquiries and process applications
   – Provide information on academic programmes and services
   – Improve the design, layout, and content of our website
   – Communicate news, updates, or promotional content (only with consent)
   – Fulfill administrative and legal obligations

3. Sharing of Information
   We do not sell or rent your personal information to third parties. We may, however, share information:
   – With affiliated institutions within Cilantro Educational Group
   – With trusted third-party service providers for essential operations (e.g., website hosting, IT support)
   – When required by law or governmental request

4. Cookies and Tracking
   Our website uses cookies and other tracking tools to enhance user experience. Cookies help us:
   – Remember user preferences
   – Analyze site usage and traffic patterns
   – Deliver relevant content and marketing

   You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some functionalities of the website.

5. Data Security
   We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no data transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

6. Your Rights
   You have the right to:
   – Access the personal data we hold about you
   – Correct or update inaccurate information
   – Withdraw previously given consent
   – Request deletion of your personal data (subject to legal requirements)

   To exercise any of these rights, please contact us at chef@cilantro.edu.my.

7. External Links
   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.

8. Updates to This Privacy Policy
   We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the site indicates your acceptance of any changes.

9. Contact Information
   If you have any questions regarding these Terms, please contact:
   Cilantro Educational Group
   Email: chef@cilantro.edu.my
   Website: https://cilantro.edu.my